Overview
Texas Builders Insurance Company is a Texas based company focused exclusively on writing workers’ compensation coverage for Texas employers.
Our sole focus is writing workers’ compensation policies in Texas so we can offer our full attention to servicing our policyholders and their employees. We firmly believe that BIGGER is NOT better. We have been selective in the accounts we write as evidenced by a loss ratio that has averaged less than 50% over the past five years ended December 31, 2009. The size of our Company allows us flexibility that benefits our agents, our policyholders, and our claimants.
We are devoted to providing prompt and fair claims service to all participants involved in the Workers’ Compensation process. It is also our goal to promptly investigate, analyze and administer benefits owed on all reported claims.
We have a seasoned and experienced adjusting staff. Our whole focus is the adjustment and adjudication of Workers’ Compensation claims, as we write no other lines of coverage. In addition, our claims to adjuster ratio is one of the lowest in the industry. We pride ourselves in the fact that we investigate, adjust, and handle claims rather than pay claims.
Utilization of field adjusting is not a foreign concept at Texas Builders Insurance Company; rather, it is the norm in any serious injury claims, or claims in which there are questions or potential disputes. We still believe in face-to-face investigations and follow up visits with claimants during their rehabilitation process. This is either achieved by use of staff adjusting personnel, independent adjusting personnel, or field case management.
On May 25, 2008 and again on August 21, 2009 the TBIC Claims Department was designated as an Insurance Carrier High Performer by the TDI/DWC in the inaugural Performances Board Oversight (PBO) assessment. We are proud of our achievement.
We pride ourselves in staying educated with the constant changes in the Workers’ Compensation system. We welcome inquires regarding legislative and rule changes.
Please feel free to contact our Claims Manager, Terry Stone at (800) 234 -TBIC (extension 2616).