Report a Claim

When an employee sustains a work related injury, it is important to report the injury to the employer as soon as possible.

An injured employee shall notify the employer of an injury no later than the 30th day after the date on which the injury occurs. Again, we recommend the employer be notified of an accident/injury as soon as it occurs.

An injured employee shall also file with the Division of Workers’ Compensation (DWC), a written claim for compensation within one year after the date it occurred.

Attached to this section is Rule 122.1 and Rule 122.2 which pertain to reporting requirements. Also enclosed is DWC Form 41.
Once our company receives written notice of an injury, the injured employee will be contacted by one of our adjusting staff. The point of contact will be with the assigned adjuster. It is important to keep the adjuster apprised of your medical status and any change in employment.

For any questions regarding your injury or claim, contact Terry Stone at 1-800-234-8242 X 2616
The Division of Workers’ Compensation can also be contacted for information regarding injured employees rights. To determine which field office is responsible for handling the claim, go to DWC website at http://www.tdi.state.tx.us/wc/indexwc.html

Our Claims Department contact numbers are:

Terry StoneClaims Manager – 512-421-2616
Tstone@TBIC.com

Sue Bennett – 512-421-2618
Sbennett@TBIC.com

Irene Rocha – 512-421- 2622
Irocha@TBIC.com

Donna White – 512-421-2624
Dwhite@TBIC.com

Holly Crow – 512-421-2632
Hcrow@tbic.com

Please note that if you e-mail an initial report of injury form please direct it to Terry Stone, Claims Manager.

During the claims process feel free to contact the assigned adjuster regarding the status of the claim.